We receive and store the e-mail address that you provide to us on our website and via the phone. Your e-mail address will be used to notify you of your order status and when it is time to re-order your pet's medication. Occasionally we will have special offers which we feel you may benefit from and we will send you a notice of this special offer. We will NEVER sell our give out your Email address for use by anyone else.
We receive and store your Name, Address and Payment method so that we may ship your product, charge you for your purchase and notify you when it is time to reorder your pet's medication.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
To help us serve our customers better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done using files called "cookies." A cookie is a small string of text that a web site can send to your browser and store on your hard drive to save any preferences that you may have set up while browsing the site. Cookies personalize your visit to our website. A cookie cannot retrieve any other data from a hard drive or pass on computer viruses. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about this.